Gateway Hotel, Marco Polo | Hotel in Hong Kong

| 8.6 (1278 Reviews) |  19 Bathrooms  76 Guests
Tsim Sha Tsui Hotel | Gateway Hotel, Marco Polo

Hotel in Tsim Sha Tsui, Hong Kong

Gateway Hotel enjoys a prime location in the heart of Harbor City — Hong Kong’s premier shopping and lifestyle destination with over 450 stores. The hotel is surrounded by key attractions, including the Hong Kong Palace Museum, West Kowloon Cultural District, M+, and 1881 Heritage, placing guests at the center of culture, shopping, and entertainment. The hotel is located just a few minutes from major transport hubs, such as the Tsim Sha Tsui and Austin MTR stations, the Hong Kong West Kowloon Station, and the Star Ferry. The Hong Kong International Airport is also easily accessible with a 35-minute car ride. Gateway Hotel offers 400 contemporary rooms, including 51 suites. Guests can enjoy a mini-bar that is refreshed daily throughout their stay. Guests on the Continental Club floors on levels 14 to 16 enjoy personalized check-ins, daily breakfast, afternoon tea, evening cocktails, and dedicated butler service. Dining options include the expansive Three on Canton as well as Be on Canton, a stylish alfresco garden ideal for cocktails and social gatherings. Fitness facilities, including an outdoor pool and 24-hour gym, are available at the nearby Marco Polo Hongkong Hotel.

Gateway Hotel, Marco Polo is located in Hong Kong.

This 1131 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pool, Business Services, and several others. This is a 4 star rated property and has over 1278 reviews with the average score of 8.6 . Coming to Hong Kong and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 1131 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Hong Kong. These details are authentic, as they are provided by our partner, booking.com.

This Gateway Hotel, Marco Polo in Hong Kong is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Gateway Hotel, Marco Polo”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Pool
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Wellness Facilities
  • Restaurant
  • Bar
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Free cancellation
Pet Policy Pets are not allowed
Other Policy Please kindly note: guests are required to present the same credit card used to guarantee the booking upon check-in or when making payment at the property, in case of no show or late cancelation, guests will be charged with the service fee associated with the room charge, the continental club lounge welcomes children aged 13 and above, each room can accommodate up to 3 adults or 2 adults plus 2 children (12 years old or under), the breakfast inclusive rate only includes maximum 2 daily breakfasts, all staying guests must provide their names at the time the reservation is made. name modifications are not allowed after the reservation is confirmed. the names of the guests checking in must be identical to the names on the reservation, to ensure the comfort of all guests, we maintain a smoke-free environment throughout the property. please note that a surcharge of two nights’ accommodations will apply for smoking in nonsmoking rooms or indoor areas.
 
13 Canton Road, Harbour City, Hong Kong, Hong Kong

What Our Guests say 500 + Reviews

Dec 12, 2025 08:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Negative: We paid for 3 single beds which based on the pictures should have been 3 real beds but we got 2 beds and a really uncomfortable pop up bed
Miles Miles, United Kingdom
Dec 12, 2025 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Saif Saif, United Arab Emirates
Dec 12, 2025 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Tricia Tricia, Philippines
Dec 11, 2025 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Great location, comfortable beds, good size room and great breakfast catering for multiple cultures.
Negative: Would have been great if there was a heated swimming pool. Went to pool at sister hotel but was only 12 degrees so too cold to get in.
Summary: Brilliant location for easy access to shopping, ferry to Central, great customer service.
Rachel Rachel, Australia
Dec 10, 2025 08:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Near to all the malls
Negative: None
Summary: Relaxing weekend
Jocelyn Gloriosa Jocelyn Gloriosa, Philippines
Dec 8, 2025 08:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Great value for money in HK : close to the Star ferry, close to the MRT red line, many buses stops close including the A25 Airport Express. The staff was courteous and very helpful, the bathroom and room were very comfortable. I felt the room was very silent despite being in the city center. Tons of excellent eateries all around!
Negative: 2 small things : the gym is not in the hotel (but in a partner hotel), so you have to walk maybe 5-10 minutes to get to it. The room is not very bright; which was perfect for us because we stayed there only the night and were out during the day, but if you plan to stay in the room during daytime it is not very cheerful.
Summary: Great quality/price for a stay in the heat of Kowloon.
Claire Claire, Saudi Arabia
Dec 8, 2025 08:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: Free breakfast will be nice
Negative: Have free car parking will be nice
Summary: Overall ok
Dec 7, 2025 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Andre Andre, Hong Kong
Dec 6, 2025 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
JULIA JULIA, Hong Kong
Dec 1, 2025 08:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: The staff went above and beyond to make my stay comfortable and were very helpful and attentive. My bathroom was also very large, and the shower had good water pressure and consistent hotness. The location was very central and only about an eight minute walk to the nearest metro station.
Summary: Comfortable, centrally located hotel with a wonderful staff
Philip Philip, USA

FAQ's

Is this Gateway Hotel, Marco Polo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Gateway Hotel, Marco Polo?

Check-in time for Gateway Hotel, Marco Polo starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Gateway Hotel, Marco Polo have a swimming pool?

Yes, this Gateway Hotel, Marco Polo has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Gateway Hotel, Marco Polo?

Best-rates for the Gateway Hotel, Marco Polo starts from $205 per night with includes Security/Safety, Sports/Activities, Bar, Guest Services, Internet, Laundry, Air Conditioner, Pool, Business Services, Wellness Facilities, Restaurant, Breakfast, Child Friendly StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Gateway Hotel, Marco Polo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gateway Hotel, Marco Polo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gateway Hotel, Marco Polo has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gateway Hotel, Marco Polo?

Based on the information reported by the owner or manager, the Gateway Hotel, Marco Polo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gateway Hotel, Marco Polo?

Based on the information reported by the owner or manager, details for the cancellation policy for the Gateway Hotel, Marco Polo are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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